Error |
Description |
Solution |
Overload error. The device will power off. |
Check to make sure scale load is under capacity specifications.
|
|
Low battery error. The device will power off. |
Replace all four batteries in the back of the scale and retry.
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|
Failure to pair-up with the system. Or Data transmission error. | Move the scale to a place with a stronger signal and retry. Contact customer support. Reboot device by removing batteries, pressing the black unit button twice, and reinserting the batteries. |
|
Signal timeout. |
Move the scale to a place with a stronger signal and retry. Reboot device by removing batteries, pressing the black unit button twice, and reinserting the batteries. Move the scale to a strong signal place.
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|
No SIM card information was found. |
Contact customer support. Reboot device by removing batteries, pressing the black unit button twice, and reinserting the batteries. Move the scale to a strong signal place.
|
|
Eeprom checks failed.
|
Contact customer support.
|
|
Data successfully transmitted
|
Congratulate yourself on using the scale correctly.
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