300-LTE Error Codes

Error

Description

Solution
Overload error. The device will power off.

Check to make sure scale load is under capacity specifications.

 


Low battery error. The device will power off.

Replace all four batteries in the back of the scale and retry.

 


Failure to pair-up with the system. Or Data transmission error. Move the scale to a place with a stronger signal and retry.
Contact customer support. Reboot device by removing batteries, pressing the black unit button twice, and reinserting the batteries.
Signal timeout.

Move the scale to a place with a stronger signal and retry. Reboot device by removing batteries, pressing the black unit button twice, and reinserting the batteries. Move the scale to a strong signal place.

 


No SIM card information was found.

Contact customer support. Reboot device by removing batteries, pressing the black unit button twice, and reinserting the batteries. Move the scale to a strong signal place.

 


Eeprom checks failed.

 


Contact customer support.

 


Data successfully transmitted

 


Congratulate yourself on using the scale correctly.

 


 

 

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