Unenrolling Patients from CCM

Accessing Chronic Care Management

Users will find the CCM link in the navigation menu on the left of the screen. This link will open a page that shows all of the patients in the portal in alphabetical order. The search bar at the top of the screen enables users to search for a patient by name, ICD-10, last medication time, and monthly time logged. If a search patient is not in the system, they will need to be imported from the EMR or created before enrolling them in CCM.

Unenrolling a Patient

If at any time a patient no longer wants to be in CCM program, they can be unenrolled from either the main CCM page or their individual patient page. Users can do this in either location by navigating to the “Actions” button and choosing the “Un-Enroll Patient” option.